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Job Details

Service Advisor

Job Reference Number: KS539 Location: Wimbledon, London, England
Job Type: Part Time Salary: £32200-£35000 per annum
Job Details

Job Description

Service Advisor

Franchised Motor Dealership – Wimbledon area

42.5 Hours per Week

Mon-Fri 9am-6pm, 1 in 2 Saturdays 8am-1pm

Salary from £32,200 DOE + Bonus + Excellent Benefits

Our client, a successful and well-established main dealer, is looking to recruit an experienced Service Advisor to join their friendly and supportive aftersales team. This is an excellent opportunity for someone with a strong customer service background and at least 1 year of main dealer experience who is looking for long-term career progression within a respected automotive group.

You’ll be joining a business that genuinely values teamwork, communication and professional development. Each dealership operates like its own close-knit family, while also benefiting from the opportunities and stability of a larger dealer network.

The Role

As a Service Advisor, you will be the key link between customers and the workshop, ensuring every customer receives an outstanding experience from booking through to vehicle handover.

Key responsibilities include:

Managing customer bookings and service enquiries

Advising customers on maintenance and repair requirements

Upselling additional work where appropriate

Maintaining accurate records and handling confidential information

Working to deadlines in a busy aftersales environment

Delivering exceptional customer service at all times

We are looking for someone who can demonstrate:

A minimum of 1 year’s main dealer Service Advisor experience

Excellent communication and interpersonal skills

Experience within a customer service or sales environment

Drive, commitment and enthusiasm

The ability to work as part of a team while taking ownership of customer relationships

A proven track record of delivering outstanding customer service

Residence within a commutable distance of Wimbledon

Salary & Bonus

Starting salary from £32,200 depending on experience

Performance-related bonus scheme

Benefits

Industry-leading package

33 days annual leave

including bank holidays

Annual leave purchase and sale scheme

Pension scheme and life assurance

Vehicle purchase scheme

Discounts on service, bodyshop and parts

One paid volunteer day per year for a charity of your choice

Cycle to Work scheme

Access to the Perks at Work discount platform

Training & Development

Comprehensive training and development programme

Residential induction academy

Genuine career progression opportunities within a major dealer group

Long-term job security and support from an experienced management team

Interested, apply in confidence today.

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Job Details

Job Skills

Service Advisor, Aftersales Advisor, Service, Aftersales, cars, vehicles, aftersales advisor

Apply for this position

    Upload CV:

    I have used The Solution for around eight years and have always been impressed with their industry knowledge and ability to match the candidate to the business. They offer more than the usual 'recruitment service'. Would recommend to anyone!

    HR MANAGER NATIONAL AUTOMOTIVE GROUP

    Dan and his team have assisted me with recruitment needs on many occasions. I have always found him a great guy to deal with, Dan understands the needs of the business; his recommended candidates are always first class.

    Mercedes-Benz General Manager

    The Solution Automotive are the exception in the recruitment business. They take the time to understand your requirements whether employing or wishing to be employed. They will not waste your time and ensure that they fully understand the strengths and weaknesses of each candidate or potential employer. Having had experience with agents who don't call you back and just randomly send you CV 's of candidates with no relevant experience, it is nice that there is still someone out there who takes pride in their work. Worth every penny!

    Bentley General Manager

    Known The Solution for many years now, I have the utmost trust and respect for the whole team and more than confident they will always provide honest feedback and put my interests first.

    Nissan Aftersales Manager

    In many dealings with The Solution, I have always found them to be honest, reliable and they have the unusual trait of doing things when they say they are going to do them. Something that is hard to find in business. With this in mind, The Solution would be one of the first on my list to call should I have a need to recruit or be recruited.

    Seat General Sales Manager

    I have known the team at The Solution for a number of years. Over that time we have worked together on numerous occasions. Their knowledge and contacts in the automotive recruitment business are excellent. The candidates they have put forward are always of high caliber. I would have no hesitation in recommending The Solution in the future or using their services again.

    Renault Service Manager

    The staff at Solution have always been exceptionally helpful, amiable and approachable. They are trustworthy and honest. They look out for the interest of both the parties that they are advising. Highly recommended.

    BMW Service Manager

    I would strongly recommend The Solution to anybody looking for somebody to work for them in the Motor Industry. They take great care to ensure you get the right candidate and are open and honest about the person they put in front of you. Recruitment is a difficult job and can quite often become very repetitive with little reward. The Solution deal with this process for you and will make sure that the light at the end of the tunnel is not so far away. Recommendation without a hesitation!

    Area Sales Manager - Honda UK

    The Solution have always been the consummate professionals in all or dealings and I would recommend this company to anyone seeking a professional recruitment company.

    Automotive Consultant - After Sales

    I have known the team at The Solution for many years and would recommend them with confidence to any business looking to recruit Automotive Industry staff, or to anyone seeking alternative employment. I have always found them extremely personable and professional in their approach and have an extended network of both quality candidates and reputable Dealer Groups.

    VW Brand Manager

    I have used the services of The Solution Automotive for many years and can honestly say that they have never let me down. They are true professionals with high integrity, but above all, they're recruiters that operates on a personal level at all times. Highly recommended!

    Regional General Manager - Toyota

    The Solution is one of the most professional and thorough recruitment companies I have ever worked with. Their communication is always on-time and relevant and I cannot recommend them highly enough.

    BMW Dealer Principal

    The team at The Solution are dedicated people who strive to constantly provide the best service possible. They have shown all the necessary skills required to give and achieve all the objectives they have set in front of them and never settle for second best. It is and always will be a pleasure to work with these guys whenever the opportunity arises.

    Land Rover Technician

    I would highly recommend The Solution, as they are a very professional and conscientious team of individuals, and will always give you their absolute best.

    Group F&I Development Manager / Consultant

    I have used The Solution Automotive on numerous occasions when the need arises. They have always been very helpful and have consistently delivered suitable candidates to my very exacting criteria. Their follow up is second to none and I have absolutely no problem endorsing The Solution Automotive.

    Group F&I Development / Online Sales Manager

    I have known The Solution for several years, they have always been keen to help, quick to follow up on any undertaken task and keep others informed. Very happy to recommend their services to others.

    Global Aftersales Process Owner, National Automotive Group
    The Solution Automotive
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