Job Description
Parts Advisor – Stratford
Franchised Motorcycle Dealership
We are currently recruiting for an exciting opportunity for a Parts Advisor to join a successful motorcycle dealership.
This is a fantastic opportunity for someone who is passionate about motorcycles and enjoys working in a customer-focused environment. The successful candidate will play an important role in supporting both retail customers and the workshop team, ensuring parts and accessories are identified, ordered and supplied accurately and efficiently.
The Role
As a Parts Advisor, you will be responsible for delivering excellent customer service while ensuring the smooth and efficient operation of the Parts Department.
Your day-to-day responsibilities will include:
Liaising with customers, suppliers, technicians and manufacturers
Identifying, ordering and supplying motorcycle parts and accessories
Processing parts orders accurately and efficiently
Maintaining accurate stock records
Handling customer enquiries both in person and by telephone
Supporting the workshop with parts requirements
Ensuring the Parts Department is organised, professional and efficient
Providing a high level of customer service at all times
About You
To be successful in this role, you will be customer-focused, organised and able to manage multiple priorities effectively.
Previous experience within a Parts Department, automotive environment, motorcycle dealership or retail customer service role would be advantageous. However, full training will be provided for the right candidate.
You will have:
Excellent communication and customer service skills
Strong organisational and administrative abilities
A keen eye for detail and a commitment to accuracy
The ability to work effectively both independently and as part of a team
Good IT and system skills
A positive, proactive attitude and willingness to learn
A genuine interest in motorcycles, parts and accessories
Benefits
The successful candidate will receive a comprehensive benefits package, including:
30 days annual leave, including Bank Holidays
Additional birthday holiday
Contributory pension scheme
Free eyecare vouchers
Life assurance – 3x annual salary
Employee Assistance Programme with 24/7 mental health support
Access to an employee rewards platform with cashback and discounts
Service recognition awards
Free branded uniform for specific roles
Cycle to Work Scheme
£500 colleague referral fee
Staff discounts on parts, servicing and MOT tests
Vehicle and motorcycle purchase discounts
Discounts on branded clothing and merchandise
Salary
£28k Basic
£31k OTE
42.5 Hour working week
This is a great opportunity for someone looking to build a long-term career within the motorcycle industry, with full training and support available.
If you have a passion for motorcycles, enjoy working with customers and are looking for your next career opportunity, we would love to hear from you.
Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant!
Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission
Job Skills
Parts Advisor, Parts, Aftersales, motorcycles, motorbikes