Skip to Main Content
Job Details

Part Time Aftersales Retention Executive

Job Reference Number: KS507 Location: Preston, Lancashire, England
Job Type: Part Time Salary: £22760-£35000 per annum
Job Details

Job Description

PART TIME

Aftersales Retention Executive

Prestige Franchised Dealership

Preston

Our client is looking to recruit a part-time Aftersales Retention Executive for their prestigious car dealership.

The objective of the position is to drive work into the Aftersales department to increase profitability, making inbound and outbound calls to existing owners with customer satisfaction and retention being the main focus.

The successful candidate will be an excellent communicator who is driven, has an outstanding telephone manner and can demonstrate the following qualities and knowledge:

Passion for customer service
Ability to manage own workload
Enthusiastic
Ability to work under pressure
Able to work as part of a team whilst using own initiative
Maximise business opportunity, upselling products
Accurate data inputting
Self-motivated and target driven
Adhering to brand standards
Previous experience in this or a similar role is essential, and a sales background would be a distinct advantage.

Working days are

Monday, Tuesday and Friday 8:00am – 5:30pm, with Saturday mornings 8:30am – 12:30pm on a rota basis paid at overtime

OR

Tuesday and Friday 8:00am – 5:30pm, with Saturday mornings 8:30am – 12:30pm on a rota basis paid at overtime

£22,760 Basic (Pro-rata) plus OT for Saturday mornings

£12.5k Commission (Pro-rata) Uncapped

As you will be working with a highly successful and award-winning Retailer, the position offers:

25 days holiday (plus bank holidays), additional day’s holiday on your birthday – pro-rata for part-time employment
Discount retail shopping platform
Preferential family rates within the brand
Company pension scheme
Death in Service policy
Work wear supplied
Childcare voucher scheme
Cycle to work scheme
Training, coaching and development funded
Incentives and rewards
Free tickets to local and national events
Staff social events
On site car parking

Interested? Apply today with an up to date CV

Who are you applying to?

The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you’ll be dealing with a person, not just a consultant!

Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission

Job Details

Job Skills

Service Advisor, Aftersales Advisor, Service, Aftersales, cars, vehicles, customer care, customer retention, call centre, part time

Apply for this position

    Upload CV:

    I have used The Solution for around eight years and have always been impressed with their industry knowledge and ability to match the candidate to the business. They offer more than the usual 'recruitment service'. Would recommend to anyone!

    HR MANAGER NATIONAL AUTOMOTIVE GROUP

    Dan and his team have assisted me with recruitment needs on many occasions. I have always found him a great guy to deal with, Dan understands the needs of the business; his recommended candidates are always first class.

    Mercedes-Benz General Manager

    The Solution Automotive are the exception in the recruitment business. They take the time to understand your requirements whether employing or wishing to be employed. They will not waste your time and ensure that they fully understand the strengths and weaknesses of each candidate or potential employer. Having had experience with agents who don't call you back and just randomly send you CV 's of candidates with no relevant experience, it is nice that there is still someone out there who takes pride in their work. Worth every penny!

    Bentley General Manager

    Known The Solution for many years now, I have the utmost trust and respect for the whole team and more than confident they will always provide honest feedback and put my interests first.

    Nissan Aftersales Manager

    In many dealings with The Solution, I have always found them to be honest, reliable and they have the unusual trait of doing things when they say they are going to do them. Something that is hard to find in business. With this in mind, The Solution would be one of the first on my list to call should I have a need to recruit or be recruited.

    Seat General Sales Manager

    I have known the team at The Solution for a number of years. Over that time we have worked together on numerous occasions. Their knowledge and contacts in the automotive recruitment business are excellent. The candidates they have put forward are always of high caliber. I would have no hesitation in recommending The Solution in the future or using their services again.

    Renault Service Manager

    The staff at Solution have always been exceptionally helpful, amiable and approachable. They are trustworthy and honest. They look out for the interest of both the parties that they are advising. Highly recommended.

    BMW Service Manager

    I would strongly recommend The Solution to anybody looking for somebody to work for them in the Motor Industry. They take great care to ensure you get the right candidate and are open and honest about the person they put in front of you. Recruitment is a difficult job and can quite often become very repetitive with little reward. The Solution deal with this process for you and will make sure that the light at the end of the tunnel is not so far away. Recommendation without a hesitation!

    Area Sales Manager - Honda UK

    The Solution have always been the consummate professionals in all or dealings and I would recommend this company to anyone seeking a professional recruitment company.

    Automotive Consultant - After Sales

    I have known the team at The Solution for many years and would recommend them with confidence to any business looking to recruit Automotive Industry staff, or to anyone seeking alternative employment. I have always found them extremely personable and professional in their approach and have an extended network of both quality candidates and reputable Dealer Groups.

    VW Brand Manager

    I have used the services of The Solution Automotive for many years and can honestly say that they have never let me down. They are true professionals with high integrity, but above all, they're recruiters that operates on a personal level at all times. Highly recommended!

    Regional General Manager - Toyota

    The Solution is one of the most professional and thorough recruitment companies I have ever worked with. Their communication is always on-time and relevant and I cannot recommend them highly enough.

    BMW Dealer Principal

    The team at The Solution are dedicated people who strive to constantly provide the best service possible. They have shown all the necessary skills required to give and achieve all the objectives they have set in front of them and never settle for second best. It is and always will be a pleasure to work with these guys whenever the opportunity arises.

    Land Rover Technician

    I would highly recommend The Solution, as they are a very professional and conscientious team of individuals, and will always give you their absolute best.

    Group F&I Development Manager / Consultant

    I have used The Solution Automotive on numerous occasions when the need arises. They have always been very helpful and have consistently delivered suitable candidates to my very exacting criteria. Their follow up is second to none and I have absolutely no problem endorsing The Solution Automotive.

    Group F&I Development / Online Sales Manager

    I have known The Solution for several years, they have always been keen to help, quick to follow up on any undertaken task and keep others informed. Very happy to recommend their services to others.

    Global Aftersales Process Owner, National Automotive Group
    The Solution Automotive
    Overview

    This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

    For a detailed breakdown of the cookies we use and more information please see our cookie policy page.