Job Details

Service Manager

Job reference number
PA1005
Job Type
Full time
Location
Guildford, Surrey, England
Salary
£42000-£55000 per annum


Job description

Service Manager - Surrey

BREXTIT…..SHMEXIT! THAT'S WHAT WE SAY

A FANTASTIC OPPORTUNITY TO WORK WITH A VERY EXCITING BRAND THAT HAS GROWN FROM STRENGTH TO STRENGTH

DON'T BE AFRAID, READ ON AND APPLY

An exciting opportunity to join a successful group and a well renowned team as Service Manager at its Guildford dealership

Job Role:

  • To organize, direct and control the activities of Workshop and Front of House Staff including regular performance reviews.
  • Ensure the department is running effectively and profitably.
  • Maximise the efficiency of the workshop in terms of bookings and work in progress.
  • Lead by example, and motivate your team to up-sell service plans and additional work where appropriate.
  • Handling customer queries and complaints, over the phone and face to face, in a professional and understanding manner.
  • Oversee Warranty parts returns to Manufacturer and correct submission of warranty claims.
  • Oversee correct completion of all job cards.
  • Monitor invoicing of all service work.
  • Assist the Sales department with internal work.
  • To contribute to the development of the Service Department plans and budget.

Benefits:

  • Full time, permanent position.
  • Bonus Scheme.
  • 30 days holiday (including Bank Holidays).
  • Excellent training and genuine career progression that suits your individual needs.
  • Automatic Workplace Pension Scheme
  • Employee Benefit Platform with High Street discounts.

Our ideal candidate will have:

  • Previous Service Manager experience.
  • Understanding of Pinnacle.
  • Excellent Customer Service skills.
  • Experience of managing people.

Working hours/days: Mon - Fri 8am to 6pm Sat am on rota

Salary: £42k basic - £55k ++ OTE (uncapped) plus company car

28 days holiday (including bank holidays).

Workplace pension scheme

Upon receipt of CV, successful applicants will be contacted by telephone within 5 working days

Who are you applying to?
The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission.

Key positons; Sales Executive, Sales Manager, Business Manager, Service Advisor, Parts Advisor, Technician, Mechanic, Master Technician, Workshop Controller, Service Manager, After Sales Manager, Dealer Principal, General Manager.


Job SkillS:
Service Manager, Aftersales, Management

Apply for this job position